SocialAgent is a customer-service inbox for businesses on Instagram. Connect your Instagram Business or Creator account, and your incoming customer DMs land in one dashboard — with optional AI-drafted replies that a human approves before sending.
Authorize SocialAgent with Instagram in one click. You stay in control and can disconnect any time.
Messages customers send your business appear in your dashboard, organized into conversations.
Send your own reply, or approve an AI-drafted one — delivered within Instagram's 24-hour window.
SocialAgent only replies to customers who message your business first, and only within Instagram's 24-hour standard messaging window. It does not send unsolicited DMs, bulk outreach, or promotional messages. We don't sell your data or use it for advertising.